Customer Service

100% customer satisfaction!

ProFM Broadcast is a small but personalized company. We are not just a “box mover,” but a true full-service company specializing in radio broadcasting. We are happy to assist you in solving your broadcasting questions. We distinguish ourselves through a personal approach, with short and quick lines of communication, and direct communication.

Our webshop is our way of presenting our products, an online catalog if you will. In our webshop, you will find extensive information about our products and services. If you still have questions, you can always call us or send an email.


At Pro FM broadcast, you can pay safely and easily via the internet checkout or ING bank. You can pay with Ideal, Credit Cards Visa, MasterCard, and American Express, and Paypal. If you come to pick up orders, please note that you cannot pay electronically here. Internet payments are of course allowed on-site.

Bank details:
ING Account Number: 9028829
IBAN NL 35 INGB0009028829 – BIC INGBNL2A


Orders placed before 15:00 are generally shipped the same day and/or the next day, if they are in stock. The standard package for orders within the Netherlands is 15 euros including shipping costs (subject to change). If you live outside the EU, please contact us first for the best shipping option. Orders are guaranteed to be insured. If a product turns out not to be in stock, we will contact you.

Cooling-off Period

We have a trial period of 14 days from the moment the order is received. This means that you have time within this period to return the items.

Return Policy

You can find our return policy on this page. Unfortunately, we cannot process returns that do not comply with our return policy. Returns are at the customer’s risk.

Terms and Conditions

Read the precise terms and conditions of Pro FM Broadcast here.


All information regarding warranty can be found on this page.


You are always welcome with us (also in the evenings and on weekends), but please call first for an appointment so that we can make time for you!

Contact address:
2741PE Waddinxveen
The Netherlands

Phone: 31 182-630406

Chamber of Commerce: Chamber of Commerce Rotterdam region under no: 24323081 VAT number: NL001969464B95

Opening Hours (phone)

Monday 10.00 – 21.00
Tuesday 10.00 – 21.00
Wednesday 10.00 – 21.00
Thursday 10.00 – 21.00
Friday 10.00 – 18.00